Shipping policy


Luxe Haven & Co – Shipping Policy

At Luxe Haven & Co, we are dedicated to delivering your order with care, speed, and excellence ✨

-Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).

 

During high-demand periods, processing times may be slightly extended.

-Shipping Options (U.S.)

We offer multiple shipping options to fit your needs:

  • Standard Shipping: 3–7 business days

Shipping rates are calculated at checkout based on your location and selected method.

Local Pickup (Dallas Area)

We offer local pickup for customers in the Dallas area 🤍

  • Pickup is available within 1–3 business days after your order is ready
  • You will receive an email with pickup instructions and location details
  • Please bring your order confirmation at pickup

-Order Tracking

Once your order ships, you will receive a tracking number via email to monitor your delivery in real time.

-Incorrect Address Disclaimer

Please ensure your shipping information is correct at checkout.

Luxe Haven & Co is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

-Lost, Stolen, or Delayed Packages

Once your order has been shipped, Luxe Haven & Co is not liable for lost, stolen, or delayed packages.

If your package is marked as delivered, we recommend:

  • Checking with neighbors or your local mail carrier
  • Contacting the shipping carrier directly for assistance

-Shipping Delays

While we strive to meet all delivery timelines, delays may occur due to:

  • Carrier issues
  • Weather conditions
  • High order volume

We appreciate your patience and understanding.

Policy Agreement

By placing an order with Luxe Haven & Co, you agree to this shipping policy.